23 Oct Sending the meal back at Goldy’s
Last night was an interesting experience.
I was craving bolognaise, , , I looked at Dr Morse’s menu because they had what I needed last time, but they have updated their website and now there is no menu. . . I wasn’t going to try my luck there, since, , , they have gone SO downhill since they swapped out their old management team. . . I am going to miss those lovely people so much!
I checked Goldy’s menu and they had a ‘lasagne’, on the menu. Spring Lasagne it was . . So, I thought. . . great! And got on my legs in the rain to get out to there.
During my walk I thought about how much I love the rain. Especially on a warm spring day. It is delightful to get out into it.
Dinner!!
I got to the bar and ordered my dinner. . . the spring lasagne and a leaf salad ‘to start’.
Then I say on my stool and people watched until my dinner came.
When it came out, , , I couldn’t see any meat in it. I was disappointed, but started to eat my salad and then had a few first bites of the ‘lasagne’.
It was pretty disgusting, and had no meat in it, , , so (and I don’t know where this confidence is coming from), I took the plate and headed to the bar, but when that was full I walked to the kitchen.
A waitress stopped me and said ‘can I help you?’
To which I said ‘I can’t eat this.’ ‘I thought it had meat in it’. She said ‘Sorry, it said the ingredients on the menu.’ I said ‘but it is lasagne. I assumed it had meat in it’. And mumbled something about swapping it for the steak special. Then I realised she wasn’t going to help me. I said ‘I paid $33 for this, and I can’t eat it’. I could tell she wasn’t going to help, so I walked back to my table and slammed the food on the table with a crash. Then sat and started eating the rest of my salad.
A solution
She came up to me and said ‘sorry, I didn’t want to make you feel upset’. ‘We can fix this for you’.
It was steak night and I said: ‘I want to have the steak special. I don’t need any salad or chips, but I bought this salad as well as the meal. And I need meat’. I also said ‘I am happy to pay extra for it.’ She said ‘the menu said that the lasagne was vegan and vegetarian’. ‘But we will do it for you this time’. At which point, I said ‘thank you, I will be more careful next time.’
I feel sad now . . . They brought out the plate (and asked me before it came what kind of sauce I wanted), and it had chips and salad on it. I had red wine juice and it went nicely with a few chips. . . And a few bites of salad. And I had told the server before it came out that I would put some money in the tip jar. She said it wasn’t necessary. And the cut of meat was very fatty. . . I ate a good proportion of it, and left maybe 2/3 of the meal on the plate.
Then I went to the bar and put $20 in the tip jar. She said I didn’t have to. . . But her eyes lit up with the money. I thought ‘it is only money. And I have made a scene’. And apologised to the waitress saying ‘I am sorry I got angry’. She said ‘we were happy we could work it out for you.
I left and went to the supermarket. . . And maybe I was being too generous. . . I dunno. I had just spent $1700 on solar panels. . . what is an extra $20??
Yum
The steak was delicious, and exactly what my body needed, so it was a good result.
I guess the lasagne would have been a terrible meal no matter what day, , , perhaps. It had so much faux cheese in it. . . However, I didn’t want to be the ‘bad guy’… I wanted to smooth things over. And I think that $20 is a small price to pay for an enduring relationship with Goldy’s.
pipeldoot
Posted at 04:09h, 23 OctoberI guess I shoulda taken it back and said ‘I can’t eat this. It is disgusting’, and got my money back. I was being honest I suppose. . . I feel like I didn’t really stand up for myself that much. . . But it was a step in the right direction.
pipeldoot
Posted at 00:06h, 25 OctoberAlso, I should have paid for the steak special??!! I went there tonight, and the same waitress was there. It was a bit touchy, but I think she just wanted to make sure I wasn’t still disgruntled. I thought about offering up more money through their till for the kitchen, since it seemed wrong to get a meal I didn’t pay for, but she said ‘all good’ when I asked for a take away container for the little bit of chicken schnitzel I couldn’t eat (it was delicious). . . and the owner smiled at me, (even though I think the waitress told him I was a bit pissy last time), , , so maybe everything is OK.